HOW TO ORDER
SHIPPING & DELIVERY INFORMATION
All shipments will be sent with signature confirmation or a tracking number.
Shipping Addresses: Please note that the order will be shipped to the address shown on your order.
Buyers outside the EU, please note that customs forms must be filled out accurately and honestly. Please be aware of customs laws and duties in your country before importing. Import duties, charges are not included in the item price or shipping charges and are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.
Follow the link to the tracking page depending on the chosen shipper and destination, enter your tracking number to check your order location and delivery time.
Tracking info will be sent to your email from the courier company after we ship your order.
Please note that the tracking number for deliveries by post will be available in ~3 days after your order gets shipped.
- If you ordered DPD courier delivery, track your order here
- If you ordered UPS courier delivery, track your order here
- If you ordered FedEx courier delivery, track your order here
- If you ordered Post Office delivery, track your order at Lithuanian Post Office here or at your Country's Post (links in the list below)
IN CASE OF DELIVERY DELAY
If you still do not receive your parcel after some waiting time, please go ahead and track your item with the provided tracking number on your LOCAL post office website, which would show the most updated and detailed information on your parcel. Most postal carriers require a signature of an authorized recipient for international parcels and if you are not at home at the time of delivery they would leave a notice. Please contact your local post office ASAP, if you wait too long to claim this parcel, it would eventually be sent back to us. Once it is sent back to us we would have to ask you for a re-shipping fee to send it to you again. Please note that the only fee for the good, excluding shipping cost, will be refunded.
COLOUR (COLOR) We have made every effort to display as accurately as possible the colors of our products that appear on the website. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will accurately reflect the color of the product on delivery. Please refer to the image and to the product description.
NOTE: Due to natural grain and color variations between different wood boards, the color and grain figure of your item can be slightly different from the item in the listing photos. Engraving color can be a bit darker.
The accessories shown in the photos are not included.
ADDITIONAL IMAGES Sometimes you can see more images of the product, which are different from the first (initial image). These images are used to show the customer some possible ways of using the item. Please refer to the description of a particular product.
COPYRIGHT All contents of this website- all the images, text & design are copyrighted, but you are free to use images for our website promotion, post our products on your personal blogs or websites, share items you like on social networks. Please include the link to our website when doing so. Please note that you may not make any commercial use of any of the information provided on the Site or make any use of the Site for the benefit of another business unless explicitly permitted by The Handmade Gifts in advance.